Placement data can include business records, owner contact information, payment history, and documentation. Access and transfer procedures matter.
For merchants who heard from us, and for lenders and buyers who place files with us.
Calls, letters, and emails from Merchant Rehab are genuine. Three things to check before you do anything else.
Any letter or call from us will reference the lender who placed the account, an account or reference number, and the phone and address shown on this page. If any of those details don't match, treat it as a scam and email us directly at info@merchantrehab.com.
We recover on commercial obligations: MCA advances, small-business loans, equipment finance, and merchant services balances placed with us for resolution. We don't work personal or consumer debt. If your notice looks consumer-related, it probably isn't ours.
Most files close without litigation. Payment plans, partial settlements, and reinstatement are all on the table. Call or write, and we'll walk through the options that fit your situation.
Placement packages should move through approved secure transfer methods, not loose email attachments.
Only team members who need a file for servicing should access it.
Records are retained for the file lifecycle and a period after closure.
Use info@merchantrehab.com and mark the subject line Security.
Include only the minimum detail needed to identify the issue.
Security and data questions are reviewed by senior staff before response.
Send security and data questions to the general inbox with Security in the subject line.
Sarah Chen Resolution Specialist · Replies by email 